Shipping policy
Last updated: 21 July 2026
This Shipping Policy explains how Mishimondo ships orders placed on our online store.
Processing time
Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and public holidays. During peak periods, processing may take a little longer.
Delivery times
Estimated delivery time after dispatch: 3–8 business days within the European Union (and to the United Kingdom where available). These are estimates only. Delays can occur due to carriers, customs or events outside our control.
Product size categories
Shipping rates depend on the product size category and the destination country:
- Medium — compact items (for example, night lamps)
- Large — furniture and larger play pieces (for example, learning towers, clothing racks, climbing toys and baby gyms)
If your cart includes products from more than one size category, shipping is calculated for each category and added together at checkout.
Shipping rates by country
Current rates in euros (€). A dash (—) means that size category is not currently available for that destination.
| Country | Medium | Large |
|---|---|---|
| Austria | €7.99 | €16.99 |
| Belgium | €8.99 | €16.99 |
| Bulgaria | €10.99 | €19.99 |
| Croatia | €6.99 | €29.99 |
| Cyprus | — | €31.99 |
| Czech Republic | €5.49 | €16.99 |
| Denmark | €12.99 | €16.99 |
| Estonia | €4.99 | €16.99 |
| Finland | €8.99 | €16.99 |
| France | €13.99 | €16.99 |
| Germany | €7.49 | €16.99 |
| Greece | €11.49 | €19.99 |
| Hungary | €6.99 | €16.99 |
| Ireland | €9.99 | €29.99 |
| Italy | €9.99 | €19.99 |
| Latvia | €4.49 | €16.99 |
| Lithuania | €4.99 | €16.99 |
| Luxembourg | €8.99 | €16.99 |
| Malta | — | €31.99 |
| Netherlands | €9.99 | €16.99 |
| Poland | €5.99 | €16.99 |
| Portugal | €6.99 | €19.99 |
| Romania | €5.49 | €26.99 |
| Slovakia | €5.49 | €19.99 |
| Slovenia | €6.99 | €19.99 |
| Spain | €8.99 | €19.99 |
| Sweden | €13.99 | €16.99 |
| United Kingdom | — | €26.99 |
The exact shipping cost for your order is always shown at checkout before payment.
Tracking
When your order ships, you will receive a confirmation email with tracking details when the carrier provides them.
Customs, duties and taxes
For shipments outside the EU (or where applicable), customs duties, taxes or import fees may be charged by local authorities. These charges are the customer’s responsibility unless otherwise stated at checkout.
Failed delivery / returns to sender
If a package is returned because of an incorrect address, failed delivery attempts or refusal, we may contact you via our contact page to arrange reshipment (additional shipping fees may apply) or a refund minus outbound shipping costs, where applicable.
Damaged or missing parcels
If your parcel arrives damaged or goes missing, please use our contact page as soon as possible with your order number and photos if relevant, so we can help with the carrier claim and a solution.
Questions
For shipping questions before or after your order, please use our contact page.